Terms and Conditions
Last updated: June 8, 2026
Please read these Terms and Conditions ("Terms") carefully before using the website located at https://www.operatelight.com/ (the "Website") or purchasing any service offered through it.
These Terms are a binding agreement between you and Operate Light LLC, 720 Austin Ave Suite 100-12, Erie, CO 80516 ("Operate Light," "we," "us," or "our"). By accessing the Website or booking a session, you agree to these Terms. If you do not agree, please do not use the Website.
1. Definitions
"Service" or "Services" means the website-based offerings made available by Operate Light, including the one-time "Borrow My Brain" strategy session.
"Session" means a one-time, ninety (90) minute one-on-one strategy session purchased through the Website.
"Retainer Client" means a client who has signed a separate Master Services Agreement and Addendum with Operate Light for ongoing services.
"You" means the individual accessing the Website or purchasing a Session, or the entity on whose behalf they act.
2. Eligibility
You represent that you are at least 18 years old. The Services are not directed to, and may not be used by, anyone under 18.
3. The Services
The Website allows you to purchase a one-time 90-minute "Borrow My Brain" Session. Each Session includes the live 90-minute call, a recording and transcript afterward, and any notes or resources discussed during the call, as described on the Website.
The Services consist of business strategy guidance and discussion. We do not sell physical or digital goods through the Website. Nothing purchased through the Website is a product subject to return or shipment.
Retainer Clients. Ongoing retainer engagements are governed by a separate Master Services Agreement and applicable Addendum signed by both parties, not by these Terms. Where a signed agreement exists, that agreement controls the relationship between us for those services.
4. Booking, Payment, and Pricing
Payments for Sessions are processed securely through our third-party payment processor, Stripe. By providing payment information, you represent that you are authorized to use the payment method and that the information you provide is accurate.
We reserve the right to correct any pricing errors and to revise prices at any time before accepting your purchase. The price applicable to your Session is the price displayed at the time of purchase.
5. Cancellation and Rescheduling
All payments are non-refundable.
You may reschedule a Session by providing at least twenty-four (24) hours' notice before the scheduled start time. Sessions cancelled or rescheduled with less than 24 hours' notice, or missed entirely, are forfeited and will not be refunded or credited.
We reserve the right to reschedule or, in rare circumstances, cancel and refund a Session due to illness, emergency, or other events beyond our reasonable control.
6. No Guarantee of Results
You acknowledge and agree that Operate Light cannot guarantee the results or effectiveness of any of the Services. We agree to provide the Services in a professional manner and in accordance with applicable industry practice and all applicable laws.
Any projections, predictions, or examples discussed are based on estimates, assumptions, and forecasts that may prove incorrect. No assurance is given that your actual results will correspond with any past or projected results, and results obtained by other clients are not necessarily typical and are not a guarantee that you will obtain the same or similar results.
You agree that Operate Light is not responsible for your earnings, the success or failure of your business decisions, the increase or decrease of your finances or income, or any other result of any kind arising from the Services.
7. Not Professional Advice
The Services are not a substitute for professional advice, including but not limited to legal, financial, accounting, or tax advice. While we may provide business advice and guidance, we are not providing legal, financial, accounting, or tax advice in any way. You are advised to consult a qualified attorney, accountant, or financial advisor for any questions specific to your legal or financial situation. Please also see our separate Disclaimer.
8. Confidentiality
Each party may share non-public information during a Session. We will use reasonable care to keep your business information confidential and will not disclose it except as necessary to provide the Services, with your permission, or as required by law.
In return, you will have the benefit of proprietary systems, strategies, and techniques developed by Operate Light ("Proprietary Information"). You agree not to disclose our Proprietary Information to any third party, directly or indirectly, during or after the engagement.
9. Intellectual Property
The Website and its original content, features, and functionality are and remain the exclusive property of Operate Light and its licensors, and are protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written consent.
Materials or recommendations we deliver to you during a Session are provided for your own business use. We retain the right to use and apply general knowledge, skills, experience, concepts, know-how, and methodologies developed or enhanced in the course of providing Services, including to create similar work for other clients, provided we do not disclose your confidential information.
10. Feedback
If you send us feedback or suggestions about the Services, you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use and exploit that feedback without restriction or obligation to you.
11. Limitation of Liability
In no event shall Operate Light be liable to you for any indirect, consequential, exemplary, punitive, or special damages, even if advised of the possibility of such damages. To the maximum extent permitted by law, our entire liability under these Terms shall be limited to the total amount you paid to us for the Services giving rise to the claim. The existence of more than one claim will not enlarge this limit.
No claim or action arising from our performance under these Terms may be brought more than one (1) year after the cause of action accrues.
Some states do not allow certain limitations of liability, so some of the above may not apply to you. In those states, our liability will be limited to the greatest extent permitted by law.
12. "As Is" and "As Available"
The Website and Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.
13. Indemnification
You agree to indemnify, defend, and hold harmless Operate Light and its affiliates, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of the Services, your breach of these Terms, or your violation of any law.
14. Governing Law and Venue
These Terms are governed by the laws of the State of Colorado, without regard to its conflicts of law rules. Before pursuing any formal legal action, you agree to first attempt to resolve any dispute informally by contacting us at legal@operatelight.com. For any judicial proceeding arising out of or relating to these Terms, the parties consent to the exclusive jurisdiction and venue of the state courts located in Boulder County, Colorado. For any matter within federal jurisdiction, the United States District Court for the District of Colorado.
15. Links to Other Websites
The Website may contain links to third-party websites or services we do not own or control. We are not responsible for the content, privacy policies, or practices of any third-party sites, and we encourage you to review their terms and privacy policies.
16. Termination
We may suspend or terminate your access to the Website at any time, without notice, for any reason, including if you breach these Terms. Provisions that by their nature should survive termination will survive.
17. Severability and Waiver
If any provision of these Terms is held unenforceable, that provision will be modified to the minimum extent necessary, and the remaining provisions will remain in full force. Our failure to enforce any right or provision is not a waiver of that right or provision.
18. Changes to These Terms
We may modify these Terms at any time at our sole discretion. If a change is material, we will make reasonable efforts to provide notice before it takes effect. By continuing to use the Website after changes become effective, you agree to the revised Terms.
19. Contact Us
If you have any questions about these Terms, contact us:
By email: legal@operatelight.com